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FAQ

When do you deliver?
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We deliver on the 1st week or 3rd week of every month. 

Our plants get delivered on the first or third Monday of the month, while our bouquets get delivered on the first or third Friday of the month. Our orders get finalized 5 days before delivery.

If you need special arrangements please get in touch and we will be happy to accommodate :)

Where do you deliver to?
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We are currently only delivering to Toronto and the Greater Toronto Area but plan on expanding soon. Please sign up to our newsletter to find out where we're launching next.

What if I have an issue with my order?
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We hope you never encounter this, however, if you do please contact us right away so we can make it right. Our goal is to instill a sense of tranquility for you so if you find anything less than that please reach out and we will fix it right away.

Are there any other payment options besides a monthly subscription?
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This is something we are considering but for now are working exclusively with the monthly subscription. Stay tuned for updates in the future though.

What if I want to cancel my subscription?
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You can cancel your subscription anytime, no questions asked. All you need to do is go in to your account and update the subscription settings. We are always here to help you through the process if you're having difficulty with it as well.

Can I choose what flowers I want?
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We spend a lot of time curating the perfect bouquet for you or your significant other every month. We factor in things like; season, availability, locality, and colour palette to make your bouquet unique and perfect. Because of this we currently only offer Designers Choice.

What's the difference between the Premium and Classic Bouquet?
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The standard will be a similar size to what you see on our website and is a front facing arrangement. The premium is an all around arrangement and is larger than the classic.

How big are the plants?
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The plants are typically 6-8 inches in diameter depending on the type of plant. So what one would call a medium size.

What is Plant + Cacti?
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Because we want you to experience a variety of plants, we include Cacti in the plant subscription. You will have a choice of plant or cacti (pending on seasonality) before your order ships every month.

Can I choose what plants I want?
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Yes! After you've placed your order we will send out an email 7-10 days before delivery which will allow you to select from 2 options the plant you want delivered this month.

What if my plant dies?
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We provide a plant care card with every delivery for that specific plant, so if you take care of it according to our care card you shouldn't have any issues. If your plant dies, please contact us and we will replace your plant free of charge.